Average Score (286 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

286 Ratings

4.8 Average

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  • Miriam G.02-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    No recall part were not ordered in the server off the vehicle. Is going to be 8 months.

  • Jesus D.02-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Lee S.02-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Daniel M.02-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent

  • Samuel G.02-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Roger is very caring and was knowledgeable explaining what needed to be fixed to my teenage son

  • Sheri D.02-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Derek T.02-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Nori my service advisor always gives me exceptional treatment and service

  • Jose C.01-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Great customer service. I showed up on a Sunday with the idea of looking at two different make vehicles, and instead walked out with a new Atlas Cross Sport R Line! I was immediately greeted at the entrance by Steven and he took care of everything from there. Documentation didn't even take that long.

  • Nicolasa S.01-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    N/A

  • Leonardo V.01-31-2025

    TYPE:SalesMODEL:TaosYEAR:2024