Average Score (286 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

286 Ratings

4.8 Average

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  • Ruth O.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Great service and the service people are great!!

  • Sima P.01-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Adeniyi O.01-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Truly exceptional customer service

  • Jesus R.01-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    El servicio y la atencion en especial Alex muy profecional

  • Dennis W.01-20-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    my contact Aalex was great. Sadly, my issue is not corrected. I have a 2019 Beetle convertible in which the engine light keeps coming on. I picked it up from service on Thursday, the engine light was back on Saturday morning. this is the second time in 3 months and at least tenth time in 33,000 miles. in hasn't gone 100 miles since these last two issues.

  • Angela O.01-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Truly exceptional customer service

  • Edison G.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent service experience, Alex is a expectacular service representative.

  • Brooke D.01-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Nori did a great job listening and fixing all of my cars needs.

  • Carlos R.01-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Quick and efficient

  • Thomas D.01-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Excellent !!!! Roger is a true asset to your company!!