Average Score (286 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

286 Ratings

4.8 Average

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  • Darien D.12-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    My service advisor always takes care of me when I come in to have any work done whether it’s routine matienence a recall or any other issue. He makes sure to treat me like Family. I highly recommend this vw for service.

  • Sergio D.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    We are very satisfied with Napleton's work and especially with Nori's service, who has been serving us with great professionalism and proactivity for 3 years.

  • Delviz S.12-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    Very good and fast service, it is the place to go.

  • Javier N.12-26-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I bought a new car and I need to leave in the shop because it has a problem, the person in charge of the service doesn't give me a solution because I am going to be without car and I need to return to the store to claim to give a solution until my car is ready. This is something I don't expect for a new car.

  • Michelle D.12-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    My technician Alex was very kind, knowledgeable, and helpful.

  • Adeniyi O.12-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    Truly exceptional customer service

  • Frederick K.12-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Frances K.12-20-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Rosa G.12-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent since I get there until my car was ready

  • Gil A.12-16-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023