TYPE:ServiceMODEL:ArteonYEAR:2019
Good professional customer service experience.
Average Score (286 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:TaosYEAR:2024
I gave you 4 AStars due to the long wait i had to get through the Financial Office.
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:SalesMODEL:TaosYEAR:2024
The salesperson was very attentive and very helpful with my purchase. This is the third time I have purchased a car from this location. I love VW.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Your technician discovered that I needed a new communications module in my car due to the numerous safety system error messages I was receiving. Thus, I brought the car back in to have the module installed but Corporate wouldn't let you guys install the module, rather they did a software update. Hopefully this helps but this isn't the first software update I've had. Seems as though Napleton wants to do the right thing but Corporate is blocking you guys. It's hard to be happy with VW but can't fault you guys for their actions.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2023
Everything was great except that a complete thorough service was not completed as my windshield wiper fluid was not replenished.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
5 stars - my service rep was great.
TYPE:ServiceMODEL:TiguanYEAR:2024