Average Score (286 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

286 Ratings

4.8 Average

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  • Guillermo P.08-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Jose V.07-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jefferson B.07-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Marcus R.07-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Service was great it was fast didn't expect to pay $5k but at least it was done and quick I would have given a 5 star but I don't understand if I'm paying $5k in service why not detail the car inside and out it just adds that extra quality service kinda disappointing never have this issue at bmw or Mercedes

  • Ron L.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Laura D.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    No drama

  • Jeff H.07-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Communications were excellent

  • Michael S.07-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    I like the text feature keeping customers updated

  • Kate R.07-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Aida J.07-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024