Average Score (286 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

286 Ratings

4.8 Average

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  • Brenda B.07-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Donna R.06-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Work completed in a timely manner. Staff was polite and helpful

  • Judith K.06-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Carol E.06-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Had a great experience, my car service was done in a timely manner.

  • John D.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I was disappointed that the car was not washed after the service. Other dealerships have done this in the past

  • Matthew S.06-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Roy T.06-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    As always Nori is awesome and the staff at Napleton is great. Nothing needs to change.

  • Meghann P.06-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Wilfredo G.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Christopher B.06-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019